Effective Date: June 17, 2025
Welcome to Trendlytic ("we," "our," "us"). These Terms of Service ("Terms") govern your access to and use of our platform, which provides analytics and data creation services for social media accounts, primarily via Meta platforms (e.g., Facebook, Instagram), using data retrieved via Meta's API ("Services"). By using the Services, you, as a subscription owner or authorized user ("you," "your"), agree to these Terms.
Our platform accesses data from your connected social media accounts via the Meta API based on your authorization. The Service analyzes, processes, and generates insights and reports from this data, optionally using AI technology as a tool.
You are responsible for ensuring that you have the lawful basis to collect and provide the data to us (e.g., via Meta's API) for processing.
You are responsible for ensuring that only authorized individuals access the Service and that such access complies with these Terms and GDPR requirements.
We retain ownership of all intellectual property related to the Service. You retain all rights in the data processed via the Service.
The Service relies on access to Meta platforms via their API. We are not responsible for the terms, availability, or policies of Meta or other third-party services.
Where applicable, you agree to pay the fees specified in your subscription plan. All fees are exclusive of taxes unless stated otherwise.
You may terminate your subscription with a 30 day notice period. We may suspend or terminate your account if you breach these Terms. Please note that in such cases, no refunds will be made to fees already paid. Upon termination, your access to the Service ceases, and we will delete your data after a 30 day period unless required by law to retain it.
THE SERVICE, INCLUDING ALL CONTENT, DATA, MATERIALS, FUNCTIONS, AND INFORMATION MADE AVAILABLE OR ACCESSED THROUGH THE SERVICE, IS PROVIDED "AS IS" AND "AS AVAILABLE," WITHOUT WARRANTY OF ANY KIND, WHETHER EXPRESS, IMPLIED, STATUTORY, OR OTHERWISE. TO THE MAXIMUM EXTENT PERMITTED BY LAW, WE EXPRESSLY DISCLAIM ALL WARRANTIES, INCLUDING BUT NOT LIMITED TO ANY IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, NON-INFRINGEMENT, AND ACCURACY OF DATA OR RESULTS. WE DO NOT WARRANT THAT THE SERVICE WILL BE UNINTERRUPTED, ERROR-FREE, OR COMPLETELY SECURE, OR THAT DEFECTS WILL BE CORRECTED. NO ORAL OR WRITTEN INFORMATION OR ADVICE GIVEN BY US OR OUR AUTHORIZED REPRESENTATIVES SHALL CREATE A WARRANTY OR OTHERWISE INCREASE OUR LIABILITY.
TO THE MAXIMUM EXTENT PERMITTED BY APPLICABLE LAW, TRENDLYTIC AND ITS AFFILIATES, DIRECTORS, EMPLOYEES, AGENTS, LICENSORS, OR SUBPROCESSORS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, EXEMPLARY, PUNITIVE, OR CONSEQUENTIAL DAMAGES, OR FOR ANY LOSS OF DATA, GOODWILL, OR OTHER INTANGIBLE LOSSES, REGARDLESS OF WHETHER SUCH DAMAGES WERE FORESEEABLE OR WHETHER WE HAVE BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES. IN NO EVENT SHALL OUR TOTAL AGGREGATE LIABILITY ARISING OUT OF OR RELATING TO THESE TERMS, THE SERVICE, OR THE USE OF OR INABILITY TO USE THE SERVICE EXCEED THE TOTAL AMOUNT OF FEES ACTUALLY PAID BY YOU TO US FOR THE SERVICE IN THE SIX (6) MONTHS IMMEDIATELY PRECEDING THE EVENT GIVING RISE TO SUCH LIABILITY. ALL CLAIMS MUST BE BROUGHT WITHIN SIX (6) MONTHS OF THE DATE THE CLAIM AROSE OR BE PERMANENTLY BARRED.
These Terms are governed by the laws of France. Any disputes shall be subject to the exclusive jurisdiction of the courts in Paris, France.
We may modify these Terms. If changes are material, we will notify you and give you the option to terminate the Service before the new terms apply.